Privacy Policy

Privacy Policy In order to provide you with a safe online environment and to guarantee the protection of your data, we strictly comply with legal requirements. In this data protection declaration, we now provide you with an insight into the method and purposes of data collection, as well as security measures, retention periods and contact information.

SECTION 1 – PERSONAL INFORMATION COLLECTED BY US

1.1 Account
Shopping with us is only possible if you have a personal account. When you create an account or buy something from our store, as part of the buying and selling process, we collect the following personal data that you give us:

• First and last name
• Home and billing address
• Telephone number
• IP address
• E-mail address
• Date of birth

Ezek These data are necessary to complete the delivery. Also, when you browse our store, we automatically receive your computer’s Internet Protocol (IP) address. Based on this information, we can optimize the online experience and protect our online environment at the same time.

Purpose of data collection
We collect and store account-related data for the following purposes:
the. To fulfill our obligations under the contracts between you and us and to provide you with the information, products and services you have requested;
b. To set up and manage your account and to contact you about your account and orders;
c. Conducting market research and analyses;
d. Confirm your real age and identity so that we can identify and prevent fraud in time.

1.2 Newsletter
With your express permission, we can also send you a newsletter about our store, new products and other updates. We only send newsletters after express consent. We collect the following information when subscribing to the newsletter:
• First and last name
• Your gender
• E-mail address

Purpose of data collection
We can use the collected data:
the. To personalize our e-mails, including name and gender, so that we can provide content specifically related to you;
You can withdraw your consent at any time using the link in the newsletter or one of the contact details provided in section 2.

1.3 Customer Service
In order to provide adequate support, our customer service staff may access information related to the account. Consequently, their support will become extremely effective and pleasant.

PART 2 – DEFINITION

If you provide personal information to complete a transaction, to verify your credit card, to order something, to track a shipment, or to return a purchased item, you are consenting to us using that information only for the reason specified. .

If we ask for your personal data for a secondary reason, such as marketing, we will either ask you directly for your express consent or offer you the option to say no.

2.1 How to withdraw consent?
If you change your mind after expressing your consent, you can withdraw your consent to contact you at any time in the future, in order to continuously collect, use or disclose information, at the following address: info[kucac]cosycafe.hu
PART 3 – DECLARATION

We may publish your personal data if we are required to do so by law, or if you have violated the Terms of Service.
PART 4 - HOW LONG DO WE STORE DATA?

We will not keep your data longer than necessary, as specified in the Data Protection Policy. For different types of data, different retention periods apply, but generally 1 year is the longest we are able to store data.

4.1 Account Information
Account-related data is relevant as long as the consumer has an account. Therefore, the data is documented as long as the account exists. When our customers remove an account, the associated data is deleted within a reasonable time. Requests for checking or correcting stored personal data, or for account removal, can be sent to the following address: info[kucac]cosycafe.hu

4.2 Newsletters
The newsletter consent and related data remain relevant as long as our customers have registered for the newsletter. We perform the relevance check regularly (monthly). Registered customers (and their personal data) will be deleted if customers do not respond to our request. In addition, our newsletter communications have an unsubscribe function. Consumers can withdraw their consent by using the opt-out feature.
SECTION 5 – COOKIES

Cookies are small bits of information that tell your computer about previous interactions with our website. These cookies are stored on your hard drive, not on our website. Essentially, when you use our website, your computer shows us cookies and tells our site if you have used them before. This allows our website to run faster and remember your previous visits (eg username) and related tasks to make everything more convenient for you. We use two types of cookies: functional and analytical cookies.

5.1 Functional cookies
Functional cookies are used to improve your online experience. Among other things, these cookies track what is in the shopping cart. The use of these cookies does not require prior permission.

5.2 Analysis cookies
Analytical cookies can be used for market research and analysis. The data collected with analytical cookies is anonymous, so it is useless for others. The use of these cookies does not require prior permission.
SECTION 6 – THIRD PARTY SERVICES

To perform our services, third-party services are required. In general, the third-party services we use will collect, use, or disclose your data only if it is necessary for them to enable the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment processing processors, have their own privacy policies regarding the information they require for purchasing transactions.

That is why we recommend that you also read the data protection guidelines of these service providers, so that it will become clear to you how these service providers handle your personal data.

This particularly applies to certain service providers located in locations or facilities located in a different jurisdiction than where you or we reside. Therefore, if you choose to engage in a transaction involving the services of a third party, your data may be subject to the laws of the jurisdiction(s) where the service provider or its facilities are located.*

Once you have left our company’s website or been redirected to a third-party website or application, the Privacy Policy or the General Terms and Conditions of our website no longer apply to you.

Web analytics service (anonymous data)

We have integrated a web-based partial analysis service (with anonymizer function) on this website. Web analysis is synonymous with the collection and analysis of individual or cumulative data. The web analysis service collects, among other things, the data that was generated by a person (the so-called referrer) while browsing the previous website, which subpages he visited, or how often and for how long he viewed each subpage. Web analytics is primarily used to optimize a website and perform a cost-benefit analysis of Internet advertising.

Courier service
We use a courier service to complete the deliveries. This courier service carries out the delivery between our company and the consumer’s address. In order to fulfill the logistics, the company requires access to information related to the name and address of the consumer.

Marketing service
Their access to personal information is very limited and mostly anonymous.

SECTION 7 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that your information is not stolen or used by others, remains inaccessible, unaltered, or destroyed.

When you provide us with your information, we use the information using an encrypted, fully secure socket layer technology (SSL) and store it with AES-256 encryption. Although no method of data transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS protocols and use other generally accepted industry standards.

Digital security measures may vary as they must meet high standards to ensure the safety of online shoppers. Therefore, we also appointed a security supervisor. Periodic monitoring and improvement (if necessary) of security measures is part of its operation.
SECTION 8 – CHANGES TO THIS AGREEMENT POLICY

We reserve the right to change this Privacy Policy at any time, so please check back often. Amendments and clarifications take effect immediately as they are published on the website. If we make material changes to the policy, we will make sure to notify you that it has been updated so that you are always aware of what information we collect, how we use it, and under what circumstances we use and/or disclose it.
SECTION 9 – CONTACT INFORMATION

• Electronically, by sending an e-mail: info[kucac]cosycafe.hu